Cancellation policy
Cancellation Policy
At PERLEE ATELIER, we aim to offer flexibility and transparency throughout your shopping experience.
Order Cancellation
Orders may be canceled within a short time after placement, before they are processed or shipped.
To request a cancellation, please contact us as soon as possible at
atelierperlee@gmail.com
Processed Orders
If an order has already been processed or shipped, it can no longer be canceled. In this case, you may follow the standard return procedure, as outlined in our Return Policy.
Personalized Products
Orders that include personalized or made-to-order items cannot be canceled once they have been confirmed, as the production process begins immediately.
Refunds for Cancellations
If a cancellation request is approved, the full amount will be refunded using the original payment method within 5–7 business days.
Contact
For any requests related to order cancellations, you may contact us at
atelierperlee@gmail.com